About the spa

Aqua Sanitas Water Sanctuary will be closed for maintenance from October 15-Oct 30

GUEST FEES

Access to *Aqua Sanitas is complimentary when having a spa or salon service. Hyatt, East West Resort rental guests and Members have access to the fitness center and may purchase a day pass to *Aqua Sanitas for $20. Other guests may purchase a day pass for $55 that provides access to *Aqua Sanitas, the fitness center, locker room facilities, pools, hot tubs and 1 group fitness class (some exclusions apply). A weekly pass can be purchased for $150 and includes 3 group fitness classes.

AGE REQUIREMENT

Guests must be 16 years or older to use the fitness center, member locker rooms and *Aqua Sanitas Water Sanctuary. Guests under 16 may have spa treatments with access to the spa locker rooms and will be assigned a therapist of the same gender.

ARRIVE EARLY

We recommend arriving 1 hour prior to your appointment to allow for check-in and to enjoy the *Aqua Sanitas self-guided water ritual. If you are late, your service will still end as scheduled so that our next guest may begin on time.   

ATTIRE

We provide a private locker, robes and slippers for all spa treatments. Bathing suits are required for the *Aqua Sanitas water sanctuary. Undergarments may be worn during your spa service if it increases your comfort level. However, please know that we maintain a strict draping policy for your privacy. Proper athletic attire and footwear are required in the Fitness Club.  

CANCELLATIONS AND NO-SHOWS

Cancellations must be made 24 hours prior to your appointment to avoid being charged in full. No shows will be charged the full amount of the treatment. 

CELL PHONE USAGE

To respect a peaceful experience for everyone, the use of cell phones is not permitted in the spa or fitness Club.

GENDER PREFERENCE

You may request a male or female therapist for your spa service. All therapists are trained professionals who will properly drape you throughout your treatment. If you are willing to book a spa treatment with either gender, it will offer you more flexible scheduling options.

GRATUITY

An 18% gratuity and a 5% resort assessment will be added to all spa and salon services.  

PERSONAL BELONGINGS

Day-use lockers are provided for your personal belongings. We regret that we cannot be responsible for lost or damaged items. Please do not wear jewelry to the spa. Due to space limitations we cannot accommodate ski, snowboard or sports equipment in the Spa or Club.

PREGNANCY AND HEALTH

If pregnant, avoid treatments using deep pressure, Thai Massage, Barefoot Massage, Hot Stone Massage and body wraps. Please inform our Spa Concierge when making your reservation so that we may provide specially trained therapists and pregnancy pillows for support and comfort. When scheduling, please inform us of any medical conditions or product sensitivity.

PARKING

Spa guests may valet park at the Park Hyatt Beaver Creek at a discounted rate of $7.

*Aqua Sanitas Water Sanctuary will be closed October 15, 2012-October 30, 2012 for maintenance upgrades.