Hyatt Gold Passport Assistance
U.S. & Canada, call 800 228 3360
More Contact Information
After 5 qualifying stays or 15 eligible nights in a calendar year, you will enjoy automatic upgrades to Platinum membership that lets you experience a premium level of benefits and rewards.Join Hyatt Gold Passport
Achieve rewards faster with a 15% point bonus when choosing points
Enjoy a preferred room including rooms on higher floors or larger rooms, based on availability upon arrival1
Receive the confirmed bed type at check-in2
Stay connected with complimentary in-room Internet access3
Expedite check-in at a dedicated area for elite members4
Ensure a room is always available with our 72-hour guarantee5
Extend your stay until 2:00 p.m. with a late check out request6
Book reservations through an exclusive Platinum line
1 Excludes Regency Club® and Grand Club® rooms and suites. Not available at Hyatt Place properties, Hyatt House properties, and Hyatt Residence Club resorts.
2 Request must be made at the time of reservation; not available at Hyatt Residence Club resorts.
3 Daily complimentary Standard in-room internet access will be provided during all stays. Internet access may be wired or wireless and varies by property. If the hotel offers wired and wireless internet services, it is at the hotel’s discretion which Internet service to provide. Upgrades to premium service may be available for an additional fee.
4 Not available at Hyatt Place properties, Hyatt House properties, or Hyatt Residence Club resorts.
5 Guarantee not valid at Hyatt resorts, Hyatt Residence Club resorts, or during extraordinary room demand.
6 Subject to availability at Hyatt resorts and casinos. Not available at Hyatt Residence Club resorts.
These benefits are subject to the complete Hyatt Gold Passport Program Terms and Conditions.